“I would like to express my appreciation for the services rendered to the Village of Elmira Heights from the insurance agency, Perry & Carroll. The Village of Elmira Heights has been doing business with Perry & Carroll for approximately 20 years, the last nine years under my term as mayor. From my personal experience, the staff at Perry & Carroll has always been professional, caring and sensitive to the personal needs of the Village. They are quick to respond to any questions we have and handle all claims with the upmost confidentiality and in a timely matter. It is always nice to know that we will be greeted with a friendly smile and given the time needed to help make the right decisions for our insurance needs. We hope to continue doing business with Perry & Carroll in the future.”