What do I do if I have an auto claim?

  • Gather important information from the scene of the accident, including street names, intersections, and witness’s contact information.
  • Make sure to collect information from all other parties involved, including names, addresses, phone numbers, license numbers, car plate numbers, auto insurance policy information, and anything else that pertains to the accident.
  • Report the claim immediately
  • Promptly comply with any instructions given to you by your insurance carrier

NOTE: New York State requires you to report a loss and submit all paperwork needed to process the claim within a limited number of days. Full compliance with these standards will help ensure your claim is settled quickly and smoothly, as well as expedite your payment. Use MV-104 Form.