Claims Information
We are advocates for our clients in the claims settlement process. Many claims may be reported directly to an insurance company using an "800" number. We recommend that you call our claims department so that we may discuss your claim in greater detail. Our claims staff will process your claim information in a timely manner.
Claims for all personal and commercial policy claims (except life and health) should be reported to
Cindy Collins by phone at (607)734-4291 or (877)569-2886. For critical situations after normal business hours, please call our emergency paging number - (607)737-8743.
You must report within 10 days any motor vehicle accident occuring in New York State causing a fatality, personal injury or damage over $1,000 to the property of any one person. You can download the
NYS MV-104 Form to submit that report to the New York State Department of Motor Vehicles..
Employers must send a report directly to the New York Workers' Compensation Board within ten (10) days after an accident occurs. A copy should also be provided to your insurance carrier. You can download the
C-2 form to submit that report.
For health insurance claim information, contact
Pam Coghlan at (607)734-4291 or (877)569-2886.
You can also contact us by
e-mail.
